As a leading national provider of clinical wellbeing and safety solutions, this company faced growing infrastructure management challenges as their platform scaled. While their development team focused on product innovation, rising cloud complexity, cost sprawl, and performance issues strained internal capacity.
Atlasticity stepped in as a dedicated Amazon Web Services (AWS) cloud operations partner, delivering hands-on support, cost and performance optimization, and robust governance. The result: a 36% reduction in AWS spend, stronger platform reliability, and a secure, scalable foundation for future AI and analytics initiatives.
The Challenge
As the company expanded its digital platform to serve more users and deliver more personalized services, its cloud infrastructure grew in complexity. The AWS environment now supported a diverse range of workloads, from backend services to real-time data integrations with wearable devices and healthcare systems. However, the company lacked dedicated infrastructure engineers to manage this growth, creating a bottleneck that directly impacted development velocity.
Development teams were forced to split focus between building new features and maintaining infrastructure. Time that should have been spent improving the platform was diverted to cost management, patching, performance tuning, and incident response. This slowed the pace of releases, introduced friction into CI/CD pipelines, and made it harder to deploy updates quickly and reliably. As a result, infrastructure constraints began to limit how fast the platform could evolve.
Without dedicated cloud infrastructure engineering resources, they lacked centralized visibility into system health, leading to gaps in monitoring, optimization, and compliance alignment. As a HIPAA- and HITRUST-compliant platform handling sensitive health data, the customer needed to ensure every component of their infrastructure met strict standards for access control, encryption, and auditing. Without dedicated cloud engineering support, keeping up with these requirements was increasingly difficult and risky.
Furthermore, there was no clear owner of cloud governance. With limited tooling in place for environment monitoring, cost tracking, and security auditing, the company lacked the visibility and control needed to keep infrastructure aligned with business priorities.
Our Solutions
Atlasticity began the engagement by conducting a comprehensive cloud health assessment. This diagnostic process surfaced key areas for improvement across cost efficiency, workload performance, and security posture. Following this, Atlasticity designed a monthly cloud operations support model tailored to the company’s specific needs.
Under this model, Atlasticity embedded a team of AWS-certified engineers who work closely with internal stakeholders to manage and evolve the cloud environment. Key aspects of the engagement include:
- Embedded support from AWS-certified engineers, working as an extension of the internal team to identify and prioritize cloud improvements.
- Regular roadmap planning sessions, offering leadership visibility into infrastructure goals, issues, and upcoming changes.
- Migration of legacy workloads to Amazon Aurora, improving database performance, scalability, and manageability.
- Cloud cost optimization through workload right-sizing, removal of unused or underutilized resources, and tailored savings plans based on usage patterns.
- Establishment of environment-wide governance controls, guided by the AWS Well- Architected Framework, covering areas like reliability, performance efficiency, and operational excellence.
- Automation of key operational tasks, such as patching, backup management, and monitoring, to reduce manual effort and improve reliability.
- Security enhancements to maintain HIPAA and HITRUST compliance, including IAM hardening, encryption at rest/in transit, and deployment of audit logging and alerting systems.
Atlasticity’s monthly cadence provided stability and predictability, ensuring cloud operations didn’t lag behind platform growth. Their deep AWS expertise helped the company identify modernization opportunities that internal teams didn’t have the bandwidth to explore.
Results
The results of the engagement were both immediate and long-lasting.
- AWS spend reduced by 36% through targeted cleanup, right-sizing, and migration to modern services, freeing up budget for innovation.
- Platform performance and reliability improved by 45% as critical workloads were migrated to modern AWS services, resulting in greater efficiency, reduced downtime, and faster response times.
- Engineering productivity increased by eliminating the burden of cloud maintenance, allowing developers to focus entirely on building product enhancements and client-facing features, reducing time-to-update from months to mere weeks.
- Security and compliance posture was strengthened, with infrastructure fully aligned to HIPAA and HITRUST standards, supported by clear documentation and regular reviews.
- Operational visibility improved with monitoring, alerting, and dashboarding in place, resulting in 60% faster issue detection across the AWS environment and enabling teams to identify potential problems before impacting end users.
- Infrastructure readiness for AI and advanced analytics was established, positioning the company to explore new product capabilities without rearchitecting their cloud foundation.
By offloading cloud operations to Atlasticity, the company regained strategic focus, reduced risk, and was well-positioned for scalable, secure growth across its platform and client base.
AWS Services Used
Amazon Aurora: Amazon Aurora offers unparalleled high performance and availability at global scale for PostgreSQL, MySQL, and DSQL. Learn more →
AWS Well-Architected Tool: The AWS Well-Architected Tool provides a trusted framework to evaluate your cloud architecture and implement designs that will scale over time. Learn more →
AWS Identity and Access Management (IAM): AWS Identity and Access Management (IAM) manages and scales workload and workforce access securely supporting your agility and innovation in AWS. Learn more →
About The Customer
This U.S.-based healthcare and wellness company has delivered clinical wellbeing and safety solutions for over 20 years to employers, health plans, and government clients across all 50 states. Their HIPAA- and HITRUST-compliant platform features health risk assessments, personalized content, device integration, and realtime provider data.
By analyzing claims data, they help organizations track healthcare use, screening rates, and costs to guide population health strategies.
About Atlasticity
As an exclusively focused AWS Advanced Tier Services Partner, with Amazon EC2 for Windows Server Delivery, Atlasticity partners with enterprises to migrate, modernize & manage their cloud workloads.
Our holistically trained technical team provides years of experience with the power of AWS to deliver superior experiences: strategy, design/build, staff augmentation, & Cloud Operations managed services for continuous optimization, security & priority support.